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Downloadable Media Guided Tour

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Software Downloads

CPL Links

Unable to find the answers to your questions in our help pages? Please click here to contact library staff with a detailed description of your problem or question.

In order to facilitate troubleshooting, please include the following information in your correspondence: 
  • Steps to reproduce the problem (in as much detail as possible)
  • Exact text of any error message (screen shots are helpful)
  • URL(s) of any error page(s) you encounter
  • Library card number
  • Title(s) of problem download(s)
  • Applicable software version (this information can typically be found under Help > About.)
  • Operating system (Windows Vista, Windows XP, Windows 98 SE, etc.)
  • Internet browser and version (Internet Explorer 7.0, Firefox 2.0, etc. In most browsers, find this under Help > About.)
  • If applicable, device type and operating system